Password Support
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Request a new password.

You are attempting to request a new password and potentially reset recovery questions for this account. In order to do this, you will need to supply us with as much information as possible in order for us to verify that you are the original owner of this account.


Make sure your computer is super-secure (you can check the Safety & Security Guidelines if you're not sure about this). There is no point in us giving you a new password if it is immediately stolen. Additionally, the computer you submit your request from should ideally be the one you normally play our games on. For advice and information on keeping your computer and account secure, please see the following section of the website (opens in a new window).


Enter your Scaperune username and then select the option that best describes your circumstances.

To begin the password recovery process, first enter the details below:

ScapeRune Username:
Type of query:

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